❓ Frequently Asked Questions

Simply browse our collection, click "Add to Cart" on items you love, and proceed to checkout. You can pay securely using our Razorpay integration which accepts all major cards, UPI, and net banking.

We charge a flat shipping fee of ₹55 for all orders across India. This covers secure packaging and reliable delivery to your doorstep.

We typically process orders within 1-2 business days. Delivery usually takes 3-7 business days depending on your location. You'll receive tracking information once your order is shipped.

We use high-quality materials including genuine stones, durable metals, and premium alloys. Each product listing contains detailed material information to help you make informed choices.

Yes! We offer a 7-day return policy for unused items in original packaging. If you're not completely satisfied, contact us within 7 days of delivery for a hassle-free return or exchange.

Store your jewelry in a dry place, avoid contact with perfumes and lotions, and clean gently with a soft cloth. For specific care instructions, check the product details or contact our support team.

Most of our products are made with skin-friendly materials. However, if you have specific allergies, please check the material composition in the product description or contact us before ordering.

Absolutely! Once your order ships, you'll receive a tracking number via email/SMS. You can use this to monitor your package's journey to your doorstep.

Yes! For bulk orders (5+ pieces), we offer special discounts. Contact us directly through Instagram or email with your requirements for a custom quote.

You can reach us through Instagram @LovelyCreation.Official, our YouTube channel, or email us. We typically respond within 24 hours and are here to help with any questions or concerns.